QUALITY FOCUS
Quality is the key to delivering value for money to our clients. We will make quality a driving force in the work we do, in our service portfolio, and in our interactions with others. We do it ‘First Time Right’.

DIGNITY OF THE INDIVIDUAL
We will value individual dignity, uphold the right to express disagreement and respect the time and efforts of others. Through our actions, we will nurture fairness, trust and transparency.

CUSTOMER FIRST
We exist and prosper only because of our clients. We will respond to the changing needs and expectations of our customers speedily, courteously and effectively.

PROFESSIONALISM
We have always sought the best people for the job and given them the freedom and opportunity to grow. We will continue to do so. We will support innovation and well-reasoned risk taking, but will demand performance.

GOOD CORPORATE CITIZENSHIP
As in the past, we will continue to seek long-term success, which is in alignment with the needs of the companies we serve. We will do this without compromising on our ethical business standards.